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New Website and Blog Launch in Same Week

This past week, TeleRep launched not only a newly designed website by Adventure Web Productions, but also a brand new blog. The purpose of both is to give you, the customer, a more complete experience....

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Equipped to Take Orders

The telephone changed the world forever, making products and services available by simply dialing a number. Then came the Internet, which made the process even easier. And with these two technologies...

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Choosing the Best Call Center for Your Business

Are you looking for a cost-effective way to boost business? Well, look no further. Employing a custom call center can give your small business or large business the added customer service you would...

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Inbound Call Centers

If you run a business with tons of inbound calls, but you just do not have the resources to properly handle the overwhelming call volume, what are your options? Do what you can. Some calls will just go...

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Don’t Hesitate to Call a Call Center

With demanding customers and increased resources – cell phones, emails, the Internet, etc. – many businesses have found that they simply cannot deal with their heavy “call” volume. Because of this,...

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Seven Trends Driving Contact Center Innovation

A down economy is no excuse to stop trying. You can either sit around and wait for the hard times to pass, or you can continue to try and advance the objectives of your company. Outsourcing some of...

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Customer Service Call Center Services

It is quickly becoming standard business practice to use a call center service. This is because quality customer service, timely response, and providing up to date information to customers are all high...

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